Return Policy

All orders are inspected for condition and accuracy before they leave our warehouse. But we are human and mistakes can happen. Please inspect your order as soon as you receive it and report any issues to us within 72 hours from the time you received your order. All approved returns must be sent back to us within 15 days from the time you received your order. All products must be in a resalable condition. Any questions regarding returns or exchanges can be addressed by our Customer Service via email at holysmokecigars.ca@gmail.com or by phone at 805- 638-0086, Monday-Friday 10 am to 5pm PST.